Why choose a Business Administration Apprenticeship?
Businesses face a number of challenges to replace those who leave or retire and to up skill the existing workforce. Amongst these challenges are:
Technological change – in particular the continuing growth of sophisticated IT solutions which are now considered to be essential to effective administration
Globalisation – in particular the growth of world-wide communications, trade and competition (which places a higher premium on language and cross-cultural skills) and the influx of immigrant workers from the EU and elsewhere. An increasing net demand for skilled Business & Administration staff – although the overall size of the Business & Administration workforce is shrinking, probably due to the impact of technology, there is a high replacement demand. Evidence suggests that between 2004 and 2014 there will be a net demand for up to 1.2 million administrators across the UK
Skills Shortages - many current Business & Administration vacancies are hard to fill, often because of skills shortages
Administrators need a broad range of skills to work efficiently and to help increase business productivity. Skills shortages identified by organisations include a lack of office and administration skills, customer-handling skills, technical and practical skills, oral communication skills and IT skills, all of which are covered within the Business & Administration Apprenticeship framework.
Business & Administration Apprenticeships have been in the top twenty Apprenticeship frameworks for a number of years, with around 20,000 apprentices starting the Apprenticeship every year. This Apprenticeship builds on the success of its predecessor by using employer led, up to date, flexible qualifications which meet the changing skills needs of employers. It builds in softer-skills such as communication, team working, interpersonal skills and the ability to reflect on personal learning.
Intermediate apprentices at Level 2 may work in roles such as administrators, office juniors, receptionists/medical receptionists, junior legal secretaries or junior medical secretaries.